These Conditions of Sale outline the terms under which Resin Rubber supplies products to customers. By placing an order through our website or with our sales team, you agree to the policies and conditions listed below. Please read them carefully before making a purchase.

1. Product Information

We strive to provide accurate descriptions, specifications, and pricing for all products. However, product colors, textures, and finishes may vary slightly due to screen settings, lighting, and manufacturing variations. Resin Rubber is not responsible for minor visual differences.

2. Pricing & Payment

All prices displayed on our website are listed in the currency shown at checkout and may change without notice.
Payment must be completed at the time of ordering. Orders are not processed or shipped until full payment has been received.

Accepted payment methods include major credit/debit cards and other options shown during checkout.

3. Order Confirmation

Once an order is placed, you will receive an order confirmation via email. Resin Rubber reserves the right to cancel any order in cases of:

• Incorrect pricing

• Product availability issues

• Payment or verification problems

If an order is canceled, you will be notified and refunded in full.

4. Product Availability

All products are subject to availability. If an item is out of stock or on backorder, we will notify you with updated delivery timelines or offer alternative solutions.

5. Shipping & Delivery

Shipping times and rates are provided at checkout or upon quotation. Delivery estimates are approximate and may vary due to carrier delays, weather conditions, or supply chain interruptions.
Resin Rubber is not liable for delays outside of our control.

Risk of loss transfers to the customer once the order has been handed to the carrier.

6. Returns & Exchanges

Due to the nature of resin-bound materials, all sales are considered final. Returns and exchanges are not accepted unless a product is proven defective or damaged upon arrival.

If an issue exists, customers must report it within 48 hours of delivery with supporting photos or videos.

Approved cases will qualify for replacement materials or refunds at our discretion.

7. Installation Disclaimer

Resin Rubber supplies materials only and does not conduct installations.
Any installation performed by third-party contractors is solely the responsibility of that contractor and the customer. Resin Rubber is not liable for installation errors, improper application, or project failures caused by installers or environmental factors.

8. Product Usage

All products must be used according to the instructions, guidelines, and safety recommendations provided.
Improper use, incorrect mixing ratios, surface preparation issues, or unsuitable environmental conditions may lead to product failure, and Resin Rubber will not be responsible for resulting damages.

9. Warranty

Warranty coverage applies only to materials purchased directly from Resin Rubber — not installation services.

For detailed coverage, limitations, and exclusions, please refer to our Warranty Policy page.

10. Limitation of Liability

Resin Rubber is not liable for indirect, incidental, or consequential damages arising from:

• Installation performed by third-party contractors

• Misuse or improper application of materials

• Environmental exposure beyond recommended conditions

• Normal wear and tear

Our total liability is limited to the purchase price of the products you ordered.

11. Changes to These Conditions

Resin Rubber may update these Conditions of Sale at any time. Updated terms will be posted on this page with an updated revision date. Continued use of our website or services implies acceptance of any changes.

12. Contact Information

If you have questions about these Conditions of Sale, you can reach us through our contact form on the website or via the contact information provided on the Contact Us page.