Privacy Policy

At Resin-Rubber.com, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, submit a form, or contact us.

By using our site, you agree to the practices described below.

1. Information we collect

We may collect the following types of information:

a) Information you provide voluntarily

When you fill out a form, request a quote, or contact us, we may collect:

• Name
• Email address
• Phone number
• Project details or messages you submit
• Location or address (if provided for installer matching)

b) Automatic data collection

When you browse our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages you visit
• Time spent on each page
• Cookies and usage data

This information helps us improve site performance and user experience.

2. How we use your information

We use your data to:

• Respond to your inquiries or quote requests
• Connect you with a professional installer in your area
• Improve our website, user experience, and services
• Send important updates or communications related to your request
• Maintain website security and prevent fraudulent activity
• Analyze traffic trends and optimize performance

We do not sell your personal information.

3. Sharing your information

We only share your information in the following situations:

a) Installer matching

If you request a quote or installation assistance, we may share your project details with a trusted installer from our professional network to help fulfill your request.

b) Service providers

We may use third-party tools for:

• Website hosting
• Analytics (e.g., Google Analytics)
• Email communication
• Form submissions
• Text message delivery

These providers only access data necessary to perform their services.

c) Legal requirements

We may disclose information if required to comply with:

• Law enforcement
• Government requests
• Legal processes
• Protection of our rights or security

4. SMS and text messaging

If you provide your mobile phone number and consent to receive text messages from Resin Rubber, we use that number to send customer care messages about your quote or project, including quote follow-ups, answers to product and pricing questions, installer matching updates, and scheduling information.

Message frequency varies. Message and data rates may apply.

We will not share your mobile information with third parties or affiliates for marketing or promotional purposes, and we will not share your mobile opt-in data or consent with any third parties.

You may opt out at any time by replying STOP to any message. Reply HELP for help, or contact us at info@resin-rubber.com or (941) 415-0273.

For full program details, see our SMS Terms and Conditions.

5. Cookies & tracking technologies

Our website uses cookies to:

• Improve site functionality
• Remember your preferences
• Analyze traffic and user behavior

You can disable cookies through your browser settings, but some features may not function correctly.

6. Data retention

We keep your personal data only as long as necessary to:

• Fulfill the purpose it was collected for
• Comply with legal obligations
• Resolve disputes
• Maintain business records

If you want your data removed, you may request deletion at any time.

7. Data security

We use industry-standard security measures to protect your information against loss, misuse, or unauthorized access.

However, no electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

8. Your rights

Depending on your location (GDPR, CCPA, etc.), you may have the right to:

• Access your personal data
• Request corrections
• Request deletion
• Opt out of communications, including text messages by replying STOP
• Restrict data processing
• Request a copy of your data

To exercise any of these rights, email us at: info@resin-rubber.com

9. Third-party links

Our website may contain links to external sites.

We are not responsible for the privacy practices or content of third-party websites.

10. Children’s privacy

Our website is not intended for children under 13.

We do not knowingly collect data from minors.

11. Changes to this privacy policy

We may update this policy occasionally.

Any changes will be posted on this page with an updated revision date.

12. Contact us

For questions about this Privacy Policy or your data, contact us:

Email: info@resin-rubber.com Website: resin-rubber.com