At Resin Rubber, we work hard to ensure that your orders are delivered quickly, safely, and accurately. This Shipping Policy explains how we process, ship, and deliver products to our customers.

Order Processing

All orders are processed within 1–3 business days.
During high-volume periods, processing may take slightly longer, but we always aim to dispatch your order as quickly as possible.
Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods

We offer reliable shipping options through trusted delivery partners.
Available shipping methods and estimated delivery times will be shown at checkout. Delivery times depend on your location and the shipping option you choose.

Shipping Rates

Shipping fees are calculated at checkout based on:
Your delivery address
Package size and weight
Selected shipping method
Any applicable promotional discounts

All charges will be displayed before you complete your purchase.

International Shipping

We offer international shipping to most countries.
Delivery times for international orders may vary depending on customs processes, local regulations, and distance.
Buyers are responsible for any customs duties, taxes, or import fees charged by their country.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number.
You can use this number to check the status and delivery progress of your shipment at any time.

Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact us immediately with your order details.
We will work with the shipping carrier to resolve the issue as quickly as possible.

Incorrect Address

Please double-check your shipping information at checkout.
Resin Rubber is not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.

Refused or Undeliverable Packages

If your order is returned to us due to being undeliverable or refused, additional shipping costs may apply to resend the package.

Split Shipments

Depending on product availability, your order may be shipped in multiple packages.
If this happens, you will receive separate tracking information for each shipment.

Contact Us

If you have any questions about your shipment or need help with your order, you can reach us through our contact page. Our team is always ready to assist you.