How to request a rubber surfacing installer: what to have ready

An approved installer is one that Resin Rubber has trained and approved. To get matched with one, fill in the find an installer form with your project type, location, approximate area, existing surface and timeline. Resin Rubber does not install surfaces itself. The team checks which approved installer covers your area, and that installer assesses the site and quotes the work.

What the form asks

The find an installer form asks for:

• Project type: pool deck or splash pad; patio, pathway or steps; playground or play area; driveway or garage; gym or fitness area; deck surfacing; golf or commercial pathway; animal care facility; or something else.
• Location: city, state or province, and ZIP or postal code. The form covers all 50 US states and DC, plus the Canadian provinces and territories.
• Approximate area.
• Existing surface: concrete; pavers or tile; asphalt; wood or composite deck; compacted aggregate; old rubber surface; or not sure.
• Timeline: as soon as possible, in 1 to 3 months, in 3 to 6 months, or just researching.
• Anything else the installer should know.

You also give your name, email and phone, and agree to be contacted. Text messages are optional.

What to prepare

None of these is required, but each makes the first conversation faster.

Measurements and a sketch

Approximate length and width, and a rough layout showing steps, curves, edges and where the surface meets other materials.

Photos of the existing surface

Photos of cracks, stains, low spots and anywhere water collects. The installer is deciding whether the base is sound before anything else. See is your concrete ready for rubber?.

How the area is used

Foot traffic, vehicles, equipment, pets or washdowns. Use changes the specification. A driveway is a heavier duty than a patio (can a rubber driveway take vehicles?), and a playground follows the fall height of its equipment.

Colors you are considering

Look at color options or try the rubber visualizer, then request physical samples. Confirm the final choice on site with the installer. See designing a custom blend.

Your timeline and constraints

Access, when the area can be closed, and any event or season you are working to. Curing time is separate from working time, and cold, damp conditions slow curing.

What happens next

Requests are answered in 24 to 48 business hours, according to the Contractor Edition 2026.

1. The team checks which approved installer covers your location.
2. The installer assesses your site. This is where the base, drainage, joints and exposure are checked.
3. The installer specifies the system and gives a quote for the installation.

The Contractor Edition says most residential projects are completed within 1 to 2 days, depending on the size of the area and the condition of the base. Curing time is separate, and your installer gives return-to-use instructions.

A materials list is not an installed price. See what affects the cost of a rubber surface.

Questions to ask the installer

Before you sign, ask about their experience, the granules and binder they use, how they prepare the base, the thickness they recommend, the warranty, how they handle weather and whether they can show older projects. The full list is in 10 questions to ask before hiring a rubber surfacing installer.

If you are a contractor

You do not need the form. Open a trade account and read about the routes in trade account, starter kit or dealer program.

Next step

Request an installer. If you only need materials, contact Resin Rubber with the application, area, existing surface and preferred colors.